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Hi my name is Edward McBride. I have been a loyal customer with the PlayStation Network for over 20 years.
my information on the PlayStation network was stolen and people began to make fraudulent charges. I immediately contacted my bank and had it shut down and asked to be refunded. the PlayStation Network permanently suspended my account. why am I being punished for something I had no control over.
the PlayStation network is telling me they want the $188 for me to regain access to the PSN Network.
this is absolutely ridiculous. the last game I purchased on the network was Mortal Kombat XL that is when everything started to go to ***
Product or Service Mentioned: Playstation Subscription.
Preferred solution: Let the company propose a solution.
Playstation Pros: Son loves playing fortnite online with his friends, Good games and quality, Love playstation.
Playstation Cons: Customer service sucks, I got banned for nothing.
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