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They are charging my credit card without my approval

Playstation - They are charging my credit card without my approval
Playstation - They are charging my credit card without my approval
Playstation - They are charging my credit card without my approval
Playstation - They are charging my credit card without my approval
Playstation - They are charging my credit card without my approval
Playstation - They are charging my credit card without my approval
There's no way to reach playstation. IGot one month membership in January 11thI did not like it I get rid of my playstation at the end of January in somehow day of charged over a $150 on my credit card open the past 5 months multiple charges monthly I cannot reach nobody

User's recommendation: Don't deal with them.. they will steal your money.

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1 comment
#1972653

Looks like you left your card info on that Playstation. Of course that's not your fault...

ID
#2039100 Review #2039100 is a subjective opinion of poster.
Product
Playstation Subscription
Pros
  • Rip off
  • Playstation never has fixed a issue if my accounts been stolen
Cons
  • Need my money back
  • Very bad customer care
Loss
$142
Preferred solution
Full refund
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

About fraudulent changes on my bank cardio my

Playstation - About fraudulent changes on my bank cardio my
Playstation - About fraudulent changes on my bank cardio my
Someone used in bank card without my authorization and made several changes were as follows 11658, 116.78, These changes are not by me didn't make purchases. My phone number is 810875**** my gmail address is gloriaspearman369@***.com please contact me ASAP I need to get this matter resolved. I didnt know the changes was on my card until this month. I would greatly appreciate your help with resolving the issues that occurred .
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ID
#2396246 Review #2396246 is a subjective opinion of poster.
Loss
$233
Preferred solution
Full refund

My acount

Account was hacked. A child account was created and 2 games were purchased a total of $50 was stolen from me...This is unacceptable and needs resolved immediately...Thank you!

User's recommendation: Buy an Xbox.

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ID
#2396192 Review #2396192 is a subjective opinion of poster.
Location
Belle Vernon, Pennsylvania

Cannot make purchases for my daughter's Birthday and the site is not taking any credit cards or PayPal accounts. NO CUSTOMER SUPPORT AT ALL!

I am TRYING to buy 13500 V Bucks for my step daughter for her birthday, but I have tried MULTIPLE methods to do so and keep getting "And error occurred, try back in a few minutes" and it will not process any of my credit cards for payment. Also absolutely NO CUSTOMER SERVICE! EXTREMELY DISAPPOINTED! Another company that does not care about its customers.

User's recommendation: Don't bother trying to get help.

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ID
#2395999 Review #2395999 is a subjective opinion of poster.

Two step verification

Phone support claims to be closed and that they are open on normal business hours.... it is 10:25 a.m so i dont know what that means.
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ID
#2395552 Review #2395552 is a subjective opinion of poster.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation 4 network suspended

do not know why was suspended i need help to get my account fix can someone can help me i call and no one answer the phone i text i need help asap
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ID
#2395421 Review #2395421 is a subjective opinion of poster.
Location
Macon, Georgia
Service
Playstation Customer Care
Pros
  • Play online with friends
Cons
  • Customer service issues

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Account got banned not sure why need help please this is a new ps5

Says card was disputed had friends card and mine on system careless mistake his was set as default instead of mine and for some reason it automatically took payment off his card for year subscription to playstation I have my card and can pay please don't ban my account been with this account now for over five years

User's recommendation: Don't put cards on ps5 automatically takes money off for playstation plus when it expires.

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ID
#2394915 Review #2394915 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution

Locked out my account

Idont have that email any more but i know the password i just need it unlocked so i can sign in. And my switch is linked to that account. If some one could call me 970 234 **** would really appreciate it thank you.

User's recommendation: Always keep all your info updad.

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ID
#2394697 Review #2394697 is a subjective opinion of poster.
Location
San Leandro, California

Fraud on my PlayStation account

They cant take our call. To call later. Fraud its been committed and no attention its been given. Assistance is required soon as possible, not when they decide to answer.
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ID
#2394677 Review #2394677 is a subjective opinion of poster.
Loss
$400
Preferred solution
Let the company propose a solution

We can’t get in touch with anyone about serious concerns

Our son was banned with no EXPLANATION!!! We have spent thousands of dollars for him on PlayStation and this is unexpectable to not have any way of finding out the reason for him being banned!! He has himself upset not knowing what he even did ! This is bullying by a gaming company. We just are looking for a live person to chat with in regards to this situation! We pay for this monthly and deserve much more respect than a message saying your company is to busy to help us ! My phone number is (717) 676-**** my email is ... memaw730@***.com ... the account is under the email address.. Feeserk06@***.com... Please have respect enough to contact us personally. Thank you ... Morrells

User's recommendation: Don’t spend monies.

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ID
#2394463 Review #2394463 is a subjective opinion of poster.
Pros
  • Grandson loves playstation
Preferred solution
My son suspension lifted !!! and erased!!

Playstation Products and Services Reviews

Product or Service Reviews
Video Game Console  2.3 124
Account  302
4 Video Game Console  3.3 22
Prepaid Card  1.4 20
Subscription  1.9 67

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Latest Question

Refund on debit card

My grandson used without permission. Went on rampage buying.stuff on ps4

Playstation Questions

Need account assistance

A 2v was active without my permission I need this fixed as soon as possible or my money buying the membership would be for nothing thank you
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ID
#2394273 Review #2394273 is a subjective opinion of poster.
Product
Playstation Video Game Console
Pros
  • Good games and quality
Cons
  • Getting custormer service
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Was trying to get the destiny 2 game that's $39.99 it's not letting me says my card is not valid

I'm trying to get a game I have $59.2cents on my card ending in 6589 trying to get the destiny 2 game that's $39.99 it keeps saying on my ps4 that my card is not valid
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ID
#2394256 Review #2394256 is a subjective opinion of poster.
Preferred solution
Want to know why u guys keep declineing my card

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trouble recovering account

Can not verify my step sons account I have changed password successfully and now its asking me to verify and I have no way of acquiring the code I would like to talk to a human on the issue
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ID
#2392519 Review #2392519 is a subjective opinion of poster.
Preferred solution
Help

2 step verification code

Its a 2 step verification on one of my accounts and I cant get in because I no longer have access to that phone number
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ID
#2392451 Review #2392451 is a subjective opinion of poster.
Product
Playstation Video Game Console
Preferred solution
Trying to take 2 step verification off

Unauthorized charge on my card

I have not spoken to anybody yet because of your system kick me out I really need to find answers on my card for the charges

User's recommendation: Have a customer service.

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ID
#2392376 Review #2392376 is a subjective opinion of poster.
Location
Newark, New Jersey

Unauthorized purchase

I purchased an addon for Ghost Recon Breakpoint for $11.99 last night but when I woke up this morning there was a charge for $29.99 and another game downloaded to my system called Dragon's Dogma that I did not authorize. How do I get my money back for the unauthorized purchase?
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ID
#2392085 Review #2392085 is a subjective opinion of poster.
Pros
  • Great system
Cons
  • Getting someone in customer service
Loss
$30
Preferred solution
Full refund