Playstation Questions and Answers
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How do I get back my money/
There has been several Amounts of different prices £79.99 being the highest that I did not purchase please can you help
Refund on debit card
My grandson used without permission. Went on rampage buying.stuff on ps4
Need help changing phone number to receive the code after being locked out.
My grandson got logged out of his playstation. He Entered his email, password, but his cell phone number has changed so hes not able to receive the verification code.need help changing his cell number to show his new number so he can receive his code to log back in.
Can’t get into my account
I can’t get past the 2 step verification process cause I dnt have that # anymore and kids lost back up codes is there any way u can take that 2 step verification process off so I can log back into my account thanks
Hitman 3 pre order
I bought hitman3 1-18-21 and now it's the day of release and it won't let me download it and it's trying to get me to buy it again
When I log in it said banned
When will I receive my package?
I ordered a PS4 game system with 3 games November 25th and have not received it.
Can you please change my Online ID back?
I have been trying to contact ps support for about a week and every time I do it will say “chat support didn’t work out” and then that makes me not be able to change it back
How do I get my account back if it got scammed
How do i recover my account (hacked)
Recieved an email about account being hacked at the same time i was knocked of my ps4 console. I then received an email about an playstation game purchase ( which id like a refund for ) and also then creating a childrens account I have changed my account passcode twice but the verification code i used isnt working and i cant get into the account to change the setting How can i get back my account
Where is my refunds?
Play station has been taking money out of my account and I did not sign up for auto pay. I would like a refund. I have not heard anything back on this
How can I check my balance on my gift card?
How can I get a refund
So I was on my card and I seen a transaction on a PlayStation and I never did a transaction
What do I do if I messed up my $25 playstation gift card
I accidentally scratched too hard on my playstation gift card and now some of the characters are missing.
How can I get my verification code
I forgot my password so I reset it and it locked me out of my profile until I can verify it. But it sent it to my phone number that I don’t have anymore.
Is there anyway you can help me get my account verified so I can one update my phone number and two play my game again. I don’t want to start over years of game play.
Where did my download go, and why can’t I access it on other accounts?
I went onto the PS Store to purchase the SMITE Ultimate God Pack for the discounted price of about $10.00. It was purchased on a different account using a credit card. When I returned to my account to access it, I did not have access to the content I purchased, nor could I find any notification or anything telling me that I have downloaded it.
I got disconnected while I'm cancelling my son's playstation account
when will my account get unsuspended today?
today is my due date to get my account back online, when i go to check it’s still suspended...
Locked out of my account because of 2 step verification crap
I am trying to access my account so I can change my phone number, but with this 2 step verification crap turned on witch I never did it will not let me change and or update my phone number.
Why do I have to pay
Greedfall wants me to pay for it but I have ps plus till next month. An tomb raider won't even load to go download.
It says the game is not available right now.
So if ya could please let me know that would be great. Thank you and y'all have a blessed day