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Playstation - Havent recieved purchased item

I purchase a PlayStation 4 off the website. It supposes to be a 2 days shipment. But I never received a tracking number or my game.

User's recommendation: Answer the company phone when people call.

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ID
#2347474 Review #2347474 is a subjective opinion of poster.
Product
Playstation Website
Cons
  • Still have not resolve the problem
  • Customer service is useless
Loss
$180
Preferred solution
Full refund

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Verified Buyer

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Playstation - Havent recieved purchased item

Playstation - Havent recieved purchased item
Playstation - Havent recieved purchased item
Update by user Jan 20

So far I haven't received any contact from PlayStation.

Original review posted by user Dec 21, 2020
I purchased a PlayStation 4 off the website. It suppose to been a 2 days shipment but I never receive a tracking number or my game.
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ID
#2346715 Review #2346715 is a subjective opinion of poster.
Product
Playstation Website
Loss
$180
Preferred solution
Let the company propose a solution

Paypal - Did not receive product

On 11/19/2020 I purchased an item. Your number was 0 jj258000****023v for 239.95. I have not received this item. Either I want my money or the item now. This has turned into a game and I am tired of it. If you allow merchants to screw over old folks I will let the world know how unreliable you all are.

User's recommendation: This company stinks.

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ID
#2332477 Review #2332477 is a subjective opinion of poster.
Product
Playstation Website
Cons
  • Hard to get help
  • No correspondence
  • You are not protected
Loss
$240
Preferred solution
Full refund

Playstation - To buy a ps5

I was trying to buy it PS5 Yesterday the website was logging
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ID
#2281206 Review #2281206 is a subjective opinion of poster.
Product
Playstation Website
Pros
  • Been playing playstation for 20 years
Cons
  • That no one answers the phone or live chats
Preferred solution
Let the company propose a solution

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Verified Reviewer

Playstation - My card dont work

my bank card won't update it tells me error card info not right and it is and it all works
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ID
#2226661 Review #2226661 is a subjective opinion of poster.
Product
Playstation Website
Preferred solution
Let the company propose a solution

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Verified Reviewer

Playstation - Unauthorized charges

Playstation - Unauthorized charges
They charged me all these transactions I want my dam money

User's recommendation: Be ware of hackers.

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ID
#2131131 Review #2131131 is a subjective opinion of poster.
Product
Playstation Website
Loss
$710
Preferred solution
Full refund

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Verified Reviewer

Playstation - Highly unsatisfied

I tried contacting PlayStation and no response. Then when they say they'll contact back they never did!Wtf
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ID
#1881205 Review #1881205 is a subjective opinion of poster.
Location
Westfield, New York
Product
Playstation Website
Pros
  • Good views
  • Popularity
  • Been playn it since you came out with playstation
Cons
  • Poor customer service
Loss
$33
Preferred solution
Full refund
After reviewing all the negative reviews for Sony Playstation on this site and the web; I'm just surprised that Sony hasn't faced a class action lawsuit in order to remedy their unethical, unprofessional, and maybe illegal practices. Unfortunately, in American society...
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2 comments
#1308307

this is an amended review to the one submitted on 3/13/2017. I forgot to add on that review that I would recommend everyone submitting reviews here and other sites to also file a complaint with the Federal Trade Commission (FTC).

The FTC has already sued Sony Playstation for false advertisement/fraud just a couple of years or so ago.

They are more likely to take further action against Sony if they get swamped by consumer complaints about Sony Playstation.

It appears that the most common complaint against playstation is regarding them banning accounts after customers dispute improper charges........because their own screwed up system ends up overcharging customers or their system gets hacked. The very minimum they can do is to have a system that works.

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ID
#1020482 Review #1020482 is a subjective opinion of poster.
Product
Playstation Website
Cons
  • Customer service
  • Features suport
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

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