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Playstation Video Game Console Reviews and Complaints
Playstation - Need account assistance
A 2v was active without my permission I need this fixed as soon as possible or my money buying the membership would be for nothing thank you
ID
Product
Playstation Video Game Console
Pros
- Good games and quality
Cons
- Getting custormer service
Preferred solution
Let the company propose a solution
Playstation - 2 step verification code
Its a 2 step verification on one of my accounts and I cant get in because I no longer have access to that phone number
ID
Product
Playstation Video Game Console
Preferred solution
Trying to take 2 step verification off
Playstation - Refund
I purchased a subscription on the 15th because mine ran out on the 16th will come on the 17th it didnt show up so I had to purchase another one on the 17th I have receipts for both I was just wanting to get a refund on the one that did not work which is the card ending in 3465
ID
Product
Playstation Video Game Console
Loss
$65
Preferred solution
Full refund
Playstation - Suspended account
My son accidently use my card that was on file I took it off so he can enjoy please open his account
ID
Product
Playstation Video Game Console
Preferred solution
Unlock account
Verified Buyer
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Playstation - I bought 2 9.99 membership and I haven’t receive them
I purchase two PlayStation plus membership and both times I havent receive them
ID
Product
Playstation Video Game Console
Pros
- I been playing for a long time
Cons
- Very bad customer service
Loss
$20
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlaystation - Someone hacked my account and I got banned
I try to logged in Sunday didnt work check my email someone used it to change my signed in name n password Saturday night I since changed my email password
ID
Product
Playstation Video Game Console
Pros
- Some good games
- Good games and quality
Cons
- List of pages having to fill out before talking to service
Preferred solution
Let the company propose a solution
Playstation - Account
I already paid for PlayStation plus on black Friday for 44.99 and got charged again for 59.99 refund me 59.99 plz
ID
Product
Playstation Video Game Console
Loss
$60
Preferred solution
Full refund
Playstation - Network problems
Thought my router was messed up, but my next door neighbor connected to my wifi, and it was perfectly fine. Every time I try to test internet connection it doesnt find my ip address
ID
Product
Playstation Video Game Console
Preferred solution
Let the company propose a solution
When I bought the PS4 on PlayStation it took my money but this time when I put the right zip it wouldn’t accept my PayPal again
I bought a PS4 on the PlayStation website it was on sale for $79.99 and I put my wrong zip 29506 but the right zip is 29591
ID
Product
Playstation Video Game Console
Pros
- I like playstation
- Good games
Cons
- Csr never answers phone
- There is no real live person to talk too
Preferred solution
Deliver product or service ordered
Playstation - Because I don't want to talk to no computer I want to talk to a representative or somebody can help me y'all are really sucking nobody get on the ball man
I need to since y'all put the warhawk game for PlayStation 3 servers back online is it also back online for the PlayStation 4 too and if can you get the game still for the PlayStation 4
User's recommendation: Well right now is they need to start going with the Xbox because y'all don't know how to to talk to people with real humans instead of computers.
ID
Product
Playstation Video Game Console
Preferred solution
Yeah cuz pick up the phone and call me what a real computer it says the animation computer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlaystation - Ps4 has been doing great for a couple years,till now
my grandsons ps4 just quit,so he bought $80 worth of storage and still doesn't work. just want to know some ideas for him to check out also, he said he doesn't know the email address to you guys, i am just trying to help him
ID
Product
Playstation Video Game Console
Pros
- Played ps4 since it came out
- 1st incident
Cons
- Customer service is bad
Loss
$80
Preferred solution
Let the company propose a solution
Playstation - Error with plus
Playstation plus is not working
ID
Location
Euclid, Ohio
Product
Playstation Video Game Console
Playstation - Checking on a order
Place order on November 30th. Order number wpps300130****993. Have been charged for item but nothing has been shipped. Want answers now.
ID
Product
Playstation Video Game Console
Loss
$240
Preferred solution
Deliver product or service ordered
Playstation - They don’t never answer the phone
Im trying to get my account bck
ID
Product
Playstation Video Game Console
Cons
- Banned for no reason
Preferred solution
To get my account back
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPlaystation - There no signal
black screen on tv and PlayStation light stays white
ID
Product
Playstation Video Game Console
Pros
- Love them
Cons
- Support
Preferred solution
Deliver product or service ordered
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