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Verified Reviewer

Playstation - My online account was not added

I pay my membership and was not added
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ID
#2319862 Review #2319862 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Great graphics
  • Easy to use
Loss
$63
Preferred solution
Let the company propose a solution

Playstation - Unknown purchase from bank account

I have several charges I need to know what they are for.
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ID
#2319215 Review #2319215 is a subjective opinion of poster.
Product
Playstation Account
Loss
$40
Preferred solution
Full refund

Playstation - Activision account

My account was suspended for a action that wasnt mine and my account was suspended Im trying to activate it by paying and Im having trouble

User's recommendation: Don’t put your kard on your ps4 transactions may occur that you didn’t approve.

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ID
#2319079 Review #2319079 is a subjective opinion of poster.
Product
Playstation Account

Playstation - My account has been hacked

Call volumes were too high so the automated system told me it just wasnt accepting my call at this time.

User's recommendation: Don’t put your credit card on your PlayStation account, use gift cards or keep it blank.

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ID
#2318996 Review #2318996 is a subjective opinion of poster.
Location
Kent, Washington
Product
Playstation Account

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Verified Reviewer

Resolved: Playstation - Psn lockout

Ending my code to a phone I no longer have so trying to find out is there a way for you all to deactivate the 2 log in verification so I can get in my account ? Email: jodywilliams02@***.com User name: Jdogg38109
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Resolved
ID
#2318984 Review #2318984 is a subjective opinion of poster.
Location
Tecumseh, Oklahoma
Product
Playstation Account
Cons
  • Very bad customer service
  • Awful customer service
  • Not fixing problem

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Verified Reviewer

Playstation - I was logged out of my psn account and can't log back in do to a security issue

I was logged out of my account on the ps4 and need to sign back in but it was a code for security and I don't have access to my phone number anymore
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ID
#2318961 Review #2318961 is a subjective opinion of poster.
Location
Charleston, West Virginia
Product
Playstation Account
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Playstation - Account hacked

Playstation - Account hacked
Yesterday while I was at work I got this notification popped up on my phone and my account got hacked like they're buying games changing emails and passwords and I couldn't even get in

User's recommendation: Idk.

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ID
#2318611 Review #2318611 is a subjective opinion of poster.
Product
Playstation Account
Loss
$500
Preferred solution
Full refund

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Verified Reviewer

Playstation - Got suspended don't know why

I was playing with a random guy he was using profanity and verbal words towards me so I text him and said your trash and I got kicked off
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ID
#2318599 Review #2318599 is a subjective opinion of poster.
Location
Independence, Missouri
Product
Playstation Account
Preferred solution
Getting back online

Playstation - My account has been banned because of charge back

I have been banned for no reason help
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ID
#2318127 Review #2318127 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Idk
Cons
  • You have no human interaction for customer service
Preferred solution
Apology

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Verified Reviewer

Playstation - I need to speak to a live person

347-335**** My son cant get into his account and it very frustrating all the money I spend can speak with a customer service rep
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ID
#2316139 Review #2316139 is a subjective opinion of poster.
Product
Playstation Account
Loss
$90
Preferred solution
Deliver product or service ordered

Playstation - My account has been permanently banned

This kid joined my party where me and my friends were having fun and then the kid starts cursing me out and then he left and then I texted him and said u are very rude and annoying and then he reported me so he was basically violating me
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ID
#2314417 Review #2314417 is a subjective opinion of poster.
Product
Playstation Account
Loss
$269
Preferred solution
To unban my account

Playstation - To remove bank details

My son has been purchasing v-bucks without consent. I would like you to remove my bank details
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ID
#2313663 Review #2313663 is a subjective opinion of poster.
Location
London, England
Product
Playstation Account
Loss
$50
Preferred solution
Let the company propose a solution

Playstation - Locked out my account

I was trying to buy a game at the psn store, it wouldn't let me saying my debit card numbers were wrong, All morning trying to login, I couldn't, i just paid some psn site to a playstation worker who doesn't help me at all after I paid for help, An im telling him im locked outta my account totally, he sends me a dead website and phone number, So I decided to reach corporate headquarters for help
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ID
#2312313 Review #2312313 is a subjective opinion of poster.
Product
Playstation Account
Cons
  • Zero support
Loss
$5
Preferred solution
I need to get into my account on my playstation

Playstation - Refund purchase

Grandson ordered a lot of merchandise of my debit card and I cannot talk to a live agent
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ID
#2312068 Review #2312068 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • I dont know
Cons
  • Not being able to call and talk to someone
Loss
$700
Preferred solution
Full refund

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Verified Reviewer

Playstation - Fraudulent charges on account

My account was hacked with multiple unauthorized charges. They changed my email so I cannot log back in and reset password. Have tried to call PlayStation multiple times and it keeps saying due to high demand we cannot help you.. blah blah. This is BS!! Terrible customer service!

User's recommendation: DO NOT!!

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ID
#2312025 Review #2312025 is a subjective opinion of poster.
Product
Playstation Account
Cons
  • Got hacked
Loss
$300
Preferred solution
Full refund