This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation - My account has been suspended for 30 days

I tried calling several times within the week. Even used their online website live chat and still didn't get any information or the assistance I was needing. Honestly I just needed to know why or how my PlayStation account got suspended for a month but no. Apparently that's too much to ask.

User's recommendation: Don't even bother calling them for assistance. They aren't worth any help.

View full review
ID
#2331360 Review #2331360 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Great games at fair prices
  • Lots of game options-most have great graphics and or stories
  • Great graphics and good play store
Cons
  • Bad customer service
  • No lives person to speak with
  • Playstation benefits off the hackers thievery
Loss
$5000
Preferred solution
A possible way to get my account un suspended for any false reports towards my account.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation - My account been permanently suspended

My account already Been suspended for this reason and have not repeated ever sense
View full review
ID
#2330853 Review #2330853 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Great when it works
Preferred solution
Check that my account has already been suspended for that reason a month now my account has been suspended permanently for the same reason I did not repeat

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation - Someone stole my account and support says they can’t help me

I received an email stating someone changed my ID, when I called to verify who I was I went through this lengthy process and the customer service representative said she cant help me and I would have to start a new account! My debit card is linked to that account! This is a breach of security, and PlayStation cant do anything to help me?

User's recommendation: Change password every month.

View full review
ID
#2330599 Review #2330599 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Good games
Cons
  • No help
  • Bad security
Preferred solution
Get my account back to me

Playstation - My PSN account is hacked

Acct Id and password has been changed by someone other than Acct holder
View full review
ID
#2330378 Review #2330378 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Need to get access to my Acct and have charges rwmoved

Playstation - Need recovery

When I had for got my password and I was trying to reset it cause i lock the account and the email I used I cant get on it cause I have not used it in years so they deactivated the email account

User's recommendation: Don’t kno yet.

View full review
ID
#2330136 Review #2330136 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Great device
Cons
  • You have no human interaction for customer service
Preferred solution
Unlock and change my email

PlayStation got banned

I want to know why it got banned
View full review
ID
#2328807 Review #2328807 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Get my account back

Playstation - My account got banned

I was playing gta then I got off for a little then when I went back on it said my account was suspended
View full review
ID
#2328274 Review #2328274 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Good games and quality
  • Fun nice way to play with friends and many games to play
Cons
  • Hard to get issues resolved
Preferred solution
Get my account back

Playstation - Banned ps4 accoutnt 4 no reason

My son account was banned due to a overcharge error due to Playstation through PAYPAL for vbucks off of fornir 19.99. My son's grandmother card was overly charged multiple times for 19.99. Due to a error through paypal for playstation My son account was banned due to the error. I talked to the refund department to lift the ban . AJmes was who I talked to . I explained what happened and he tld me I had to pay playstatins for the errors they made on here end. I requested to talk to a manager. He said that there wasn't a manager that coud help me. I would just have to pay the money . Money for a error on paypal and playstation end. I am a unhappy cutomer with a sad child that can't even play his playstaton. If a manager could contact me that would be great.
View full review
ID
#2327059 Review #2327059 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
My son account being lifted and not banned.

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
I was fourced to do a charge back because there is fraudulent activity. I've tried several ways to contact a live person to handle this issue with no outcome. I dont know why it's so hard to talk to a live person when we have fraudulent activity! This is a series issue...
View full review
ID
#2325790 Review #2325790 is a subjective opinion of poster.
Product
Playstation Account
Cons
  • Horrible customer service
Loss
$37
Preferred solution
Active what I already paid for!! No reason to shut my account off

Playstation - My account was hacked the suspended

My son was using my account and has me locked out
View full review
ID
#2325721 Review #2325721 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Apology

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
So I used my auntys card to buy stuff off PlayStation and this was about 2 to 3 years ago and I havent played the PlayStation in a long time because it was my main account I had all saved game data on it everything I went to school and came home and I couldnt get on so...
View full review
ID
#2325639 Review #2325639 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Get my account back so I can play and buy more things to support PlayStation

Playstation - Need a refund on something that was purchased without my permission

My PlayStation year subscription run out and it automatically took the money out of my account without my permission
View full review
ID
#2325382 Review #2325382 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • I would never suggest sony to anyone
Cons
  • There is no real live person to talk too
  • Need a customer service dept to speak with
Loss
$5999
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation - Pay the charge back to my PSN account

Help! I dont know what happened, but I need my account reactivated. I have over 200 games bought and paid for that I no longer have access to. Please assist!!! 630-607-****
View full review
ID
#2325044 Review #2325044 is a subjective opinion of poster.
Product
Playstation Account
Cons
  • No notice regarding chargebacks
Preferred solution
Want to pay chargeback

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Playstation - I've been hacked

Playstation - I've been hacked
I was asleep when my account got hacked and they spent all my money

User's recommendation: Make sure security is tight.

View full review
ID
#2323454 Review #2323454 is a subjective opinion of poster.
Location
Bloomington, Indiana
Product
Playstation Account
Pros
  • Fun exclusive games
Cons
  • Customer service
Loss
$96
Preferred solution
Full refund

Playstation - To talk about some charges

there is absolutely no reason. That there would not be live support 24 hours a day. PlayStation is a multi-billion dollar company. Your customer service should reflect this .
View full review
ID
#2322628 Review #2322628 is a subjective opinion of poster.
Product
Playstation Account