Contact Playstation Customer Service
Playstation Phone Numbers and Emails
Toll-Free Number:
-
(800) 345-7669United States and Canada
Customer Service:
-
+54 116 770 7669Argentina
-
+554 003 7669Brazil
-
+55 800 880 7669Brazil
Playstation Emails:
Playstation Contact Information
Playstation Website:
Playstation Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 7:00 pm (PT)
Additional Contact Numbers:
Chile: (56)(2)7546333
Colombia:3581251
Mexico:5002-9819
Nicaragua: 1-800-507-0011
Fax:
Summary of Playstation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Playstation Customer Service?
Account Question:
- “Forgot password & email”
- “Account”
- “Can't log in”
Product/ Service Question:
- “Didnt mean to buy game”
- “Is doesn't work”
- “Missing games”
Payments and Charges Question:
- “Charges”
- “Charge on card”
- “Charge to my card”
Request for Information Question:
- “Need help with my acc”
- “I need to talk to somebody about getting access to the PlayStation store on my PS4 pro my email number email is Rocky's”
- “About my account suspension”
Refund Question:
- “Wrong refund Case 07113950”
- “Refund”
- “Refund purchase”
Cards Question:
- “Help Card”
- “Playstation card”
- “Can't get a PlayStation card we bought to work”
Activation/ Cancellation Question:
- “Deactivation/Activation”
- “To cancel the charges on my debit card”
- “Cancellation”
Shipping and Delivery Question:
- “Cant get the 2 step varification”
- “Missing item”
- “Beta Won't activate on my PlayStation”
Return/ Replace Question:
- “I've been waiting months for a return label... I paid the $99.00 and still haven't received anything to send my vr to get fixed!!!”
- “Changing phone number to recieve code”
- “Have a money return problem”
Staff Question:
- “No service”
- “Can't access service list”
- “I need customer service”
Website/ Application Question:
- “Application will not accept email address”
- “Because the website sucks and I need to speak to a love person”
- “Made a purchase on the website.”
Employment Question:
- “Job”
- “Ww2 servers are laggy so am i and my friends”
- “I lost 44$ through plants vs zobies gw2 with a gift card”
Other Question:
- “Layer”
- “Need to change my PlayStation email”
- “Someone is bulling me”
About
Customer Care
Account, Video Game Console, Subscription
Pros: Been playn it since you came out with playstation, I been playing for a long time, I love ps4, Love playing playstation, Love playstation
Cons: Customer service, That no one answers the phone or live chats, Hard to get issues resolved, Getting someone in customer service, No live person to speak with
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PlayStation is a gaming brand. The first game console under this brand was released in December 1994. The owner is Sony Interactive Entertainment with the headquarters in San Mateo, California, United States. PlayStation includes PlayStation, PlayStation 2, PlayStation 3, and PlayStation home consoles. There are also PlayStation VR, PlayStation Store, PlayStation Now and PlayStation Vue products. Sony Interactive Entertainment owns and operates studios which develop exclusive world-class games for PlayStation. The company offers The PlayStation Network online service to purchase and download games and various forms of multimedia. PlayStation Store offers games and gear. It provides special offers and promotions. PlayStation products are available all over the world.
Playstation is ranked 148 out of 852 in Gadgets and Accessories category
USA, Worldwide, Europe
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