Contact Playstation Customer Service
Contact Information
You can contact the customer service representative of Playstation calling Playstation's helpline phone numbers.
Toll-Free Number:
- (800) 345-7669 United States and Canada
Customer Service:
- (800) 345-7669 United States and Canada
- +54 116 770 7669 Argentina
- +554 003 7669 Brazil
Playstation Website:
Playstation Online Chat:
Corporate Office Address:
Fax:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 am - 7:00 pm PT
Additional Phones:
Customer Service:
Brazil: 0800-880-7669
Chile: 800-261-800; (56)(2)7546333
Colombia: Bogotá: 3581251; Nacional: 01-8000-94-00-11
Costa Rica: 0-800-507-1007
Ecuador: 1-800-00-7669
El Salvador: 800-6148
Guatemala: 1-800-2990001
Honduras: 800-2791-9266
Mexico: 01 800-759-7669; 5002-9819
Nicaragua: 1-800-507-0011
Panama: 800-2050; 800-7669
Peru: 0-801-1-7000; (51)(1)201-2600
Help in Social Networks:
How to Contact PlayStation Support?
One would hope that contacting PlayStation support is as simple as calling up the customer service number. There are several PlayStation customer service options available, which should make it simple for customers. Unfortunately, some consumers have found that contacting Playstation support is more complicated than they anticipated. Many reviews on PissedConsumer.com show that customers have struggled with PlayStation support.
If you would like to reach the company, you have two options:
- You can call the PlayStation customer service number at 1-800-345-7669.
- You can also reach out to the company through PlayStation support chat on the Sony website.
Summary of Playstation Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Playstation Customer Service?
Account Question:
- “Banned account”
- “I'm trying to get my account unlocked”
- “Suspended account”
Product/ Service Question:
- “Was trying to get a game it's not letting me”
- “My date of birth is not working on PlayStation sign in”
- “I was playing fortnight an bought v bucks an did not get them”
Payments and Charges Question:
- “Charges on my card”
- “Charges on my account and i dont make them”
- “My son made a lot of charges and I want to see how I can get my money back and return whatever he bought from playstation.”
Refund Question:
- “Refund”
- “I want a refund”
- “Refund purchase”
Request for Information Question:
- “I need help with account”
- “Two step verification”
- “Questions about a game”
Cards Question:
- “About fraudulent changes on my bank card”
- “Gift card not accepting code”
- “Removing my credit card from my account”
Activation/ Cancellation Question:
- “Cannot reactivate account”
- “Playstation plus activation problem”
- “Won't deactivate”
Shipping and Delivery Question:
- “Redeem code slip did not arrive”
- “To ask why I didn't get my cod points that I purchased for my batte pass”
- “I bought somthing and i did not get it”
Return/ Replace Question:
- “Payed for a an name change and it didn't change”
- “Change account email”
- “Return playstation card to store”
Staff Question:
- “Customer service”
- “I need customer service”
- “Because I called and customer services *** agent hung up on me after i was harrased on the game”
Website/ Application Question:
- “Error has occurred in the following application”
- “I bought a PS4 on the PlayStation website it was on sale for 79.99 and I put my wrong zip 29506 but the right zip is 29591”
- “I want to know about the Sony online site through the Best Buy app. Is it legit”
Employment Question:
- “Error code ws-37368-7 I want to pay off this misunderstanding”
- “Have been playing mw2 every time i stop playing game when I play game again for some reason prestige level all way s goes back to 1 don't know why.”
Other Question:
- “My acount”
- “Help with PS4”
- “Ps5”
About
Customer Care
Account, Video Game Console, Subscription
Pros: Been playn it since you came out with playstation, I been playing for a long time, I love ps4, Fun exclusive games, Love playing playstation
Cons: Customer service, That no one answers the phone or live chats, Refund policy, No live person to speak with, Hard to get issues resolved
, , , ,
PlayStation is a gaming brand. The first game console under this brand was released in December 1994. The owner is Sony Interactive Entertainment with the headquarters in San Mateo, California, United States. PlayStation includes PlayStation, PlayStation 2, PlayStation 3, and PlayStation home consoles. There are also PlayStation VR, PlayStation Store, PlayStation Now and PlayStation Vue products. Sony Interactive Entertainment owns and operates studios which develop exclusive world-class games for PlayStation. The company offers The PlayStation Network online service to purchase and download games and various forms of multimedia. PlayStation Store offers games and gear. It provides special offers and promotions. PlayStation products are available all over the world.
Playstation is ranked 61 out of 310 in Games and Movies category
USA, Worldwide
Compare Playstation To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
