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Poor service

Can't connect to Playstation server

User's recommendation: 24 hour help line.

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ID
#2383643 Review #2383643 is a subjective opinion of poster.
Location
Enid, Oklahoma

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Subscription issues

No answer at for weeks

User's recommendation: Not at all number don’t work for weeks.

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ID
#2383186 Review #2383186 is a subjective opinion of poster.
Product
Playstation Subscription
Pros
  • Played ps4 since it came out
Cons
  • Very bad customer care
  • Customer service is bad
Loss
$11
Preferred solution
Full refund

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Suspended account

5.0
Playstation - Suspended account
PlayStation suspended my account for something I never did someone reported me and lied and said I used val language

User's recommendation: Contact playstation.

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ID
#2382062 Review #2382062 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Give account back

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Playstation suspenion

5.0
Update by user Jan 15

I called PlayStation and no answer

Original review posted by user Jan 15
PlayStation suspended my playstation account for something I didn't do and I didn't woke up yesterday day and I couldn't log in and I checked my email and it said PlayStation suspended you how do I get it unsuspended

User's recommendation: Just report what happened.

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ID
#2382035 Review #2382035 is a subjective opinion of poster.
Product
Playstation Account
Preferred solution
Can I get my account unsuspended

5.0
I couldnt log into my PlayStation account so when I finally got ahold of them over a week ago they said my account was suspended because a payment I made to psn that was later declined. My last payment of which I thought I was adding funds for the 1 month plan I...
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#2381869 Review #2381869 is a subjective opinion of poster.
Product
Playstation Account

Hacked ps4 account

Someone hacked my account. Please disregard everything
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ID
#2380665 Review #2380665 is a subjective opinion of poster.
Location
Wichita, Kansas

Suspended account

My son accidently use my card that was on file I took it off so he can enjoy please open his account
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#2380628 Review #2380628 is a subjective opinion of poster.
Product
Playstation Video Game Console
Preferred solution
Unlock account

Play station five is starting to sound like a jet when I turn it on

You guys are giving me a call back
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#2380515 Review #2380515 is a subjective opinion of poster.
Location
Stockbridge, Georgia

Can't access my account nor my 2 step code

Play station is closed they dont have a 24 hour hot line and the life chat doesnt nothing
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#2380043 Review #2380043 is a subjective opinion of poster.
Location
Minneapolis, Minnesota

3.4
I transferred content wirelessly from PS4 to PS5. My children wanted to play Minecraft and the PS5 won't allow it. PlayStation tells me on their end they can't find my purchase of game even though on the PS5 under my purchase history I found the purchase with a...
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#2379738 Review #2379738 is a subjective opinion of poster.
Location
Coraopolis, Pennsylvania

My PlayStation account has been canceled

I was charged 59.99 for another year of psn that I didnt agree to so I disputed the transaction through my bank and now my account has been suspended
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1 comment
#1972859

You did agree to the charge when you set it to auto-renew. Then you filed a charge back with your bank instead of accepting responsibility and calling psn.

Now youre permanently suspended because of this. Go play on switch karen.

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ID
#2379266 Review #2379266 is a subjective opinion of poster.
Product
Playstation Account
Pros
  • Great games when i get what i buy
  • I been playing for a long time
Cons
  • Please i need help
Preferred solution
For my account to be active again please

PS4 is not reading storage

My ps4 box says that I have 500gb but my maximum storage is 408gb.
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ID
#2379208 Review #2379208 is a subjective opinion of poster.
Preferred solution
Let the company propose a solution
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

To report a player

5.0
Playstation - To report a player
I was trying to call you guys to report a player for calling me and two other players the (N) word threatening us and cursing us out in the game and I blocked him I have his username though too

User's recommendation: Please don't call or curs each other out and doesn't just don't do it back just let them be if they're still bowling just Deport them. The company deal with it don't let the father see you guys at all.

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#2379082 Review #2379082 is a subjective opinion of poster.

I have to change the phone number on my account

I need to change the number on my account and I cant get anyone on the phone I call and it says they are closed....

User's recommendation: Don’t buy it anymore let them rot.

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ID
#2378400 Review #2378400 is a subjective opinion of poster.
Preferred solution
I just need to change my number I changed it in 2020 and went to sign into PlayStation on my phone and it got all messed up. I couldn’t remember my password and because I changed it I was logged out of PlayStation acct on my primary. I don’t have a backup

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My account signed out and it keep asking for 2-step

Playstation - My account signed out and it keep asking for 2-step
My account got *** every time sign in it say 2-step reply please need my account all information on that email I need my account back for ps4 please keep showing this on my account
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ID
#2378189 Review #2378189 is a subjective opinion of poster.
Product
Playstation Account