Joseph M Fob
map-marker Fresno, California

To get into my account

Im lock out my account and I dont know how to get in its sending me a verification code, but I dont have that phone anymore
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David N Mmy

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Verified Reviewer
| map-marker Frackville, Pennsylvania

Cant get into my playstation network

currently paying 24.99 every three months and I can't get into my account if I can't get in I'm cancel the prescription
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Darwyn H

Refund purchase

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I was treated rudely... An my problem was not resolved... They lied to me an the return policy on my money was different from what i was told an ill be disputing it with my bank
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Loss:
$33

Preferred solution: Full refund

Dax M Riw

Assistance with recovery my account

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I've been having trouble with my account for the past week, so I went on to the online assistant, I got connected to an agent, and they turned off 2-step verification, because I no longer had access to my old phone number. The problem is apparently the answer to my security question is incorrect, so, for the past couple of days, I've been trying to get reconnected to an agent and have it fixed. Several phone calls and hours of waiting on the online assistant later, and I still don't have access to my account.
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Preferred solution: Access to my *** PSN

Shakia J Med

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Verified Reviewer
| map-marker Brooklyn, New York

Because I did not get my *** v bukes that’s why

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I brought something off my PlayStation app on my phone and it did not go to my game this is the second time this happen and on my PlayStation the store app don't work so I had to use my app on my phone please help.
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Michael M Vrr

Didn't make a purchase for PlayStation plus

Didn't make a purchase for PlayStation plus
Im getting charge for PlayStation plus and I never renew my subscription at all and I would like to a complete refund please
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Loss:
$11
Cons:
  • I never made this purchase at all

Preferred solution: Full refund

Hayato Sgc

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Verified Reviewer
| map-marker Gate City, Virginia

Told me on my Gmail I was a "pissed consumer" very bad work ethics wouldn't recommend this to anyone

Awful experience and the phone consultants are extremely rude...didn't get anything done it's going to take months she said to get my money back I wouldn't recommend this to a 3 year old they're just flat out bad people and the experience I had will never happen again thry lost my business forever ...
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User's recommendation: Don't buy this

Shanita C Oqh

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Verified Reviewer

System wont update

System has a error code won't update everything I reset it. Still the same code is 8002F14E please call me
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Loss:
$300

Preferred solution: A new update

Waanye E

I have occurred a error need help.

My account says I have PlayStation plus but wont let play any online games. Please help Ive trying to figure out whats wrong but nothings happening.
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Preferred solution: PlayStation plus.

Ardell Nwy

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Verified Reviewer
| map-marker Cincinnati, Ohio

Can’t get accont

Nothing ALS f Jody hi high isssddgggvcfhjgffhg do u g hhhhfddcxddrryuujhgffdgjjjjjhhgujhggccghjjjgvgfddyuuf i her TV fgggffgjhfgg fr he BBC go ghhfddrhhj Fay try f the dry ug dog
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User's recommendation: Yrs

Anonymous
map-marker Bellevue, Washington

Suspended account

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First off. I have a reoccurring charge on my psn account that I was not aware is reoccurring. So I try to call the customer service number and the automated system says to many callers waiting and hangs up. So I go to the website to try and change my account to non reoccurring. While trying to log in they send me a verification code to my phone that doesnt come through. So I try another way and it then suspended my account. So now I cant get ahold of anyone on the phone and my account is suspended so I cant get into it. PlayStation needs to get their *** together.
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Ashton C Imt

Its just really good

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PlayStation - Its just really good
It does take forever for customer service to speak to customer service but I understand since yall are so bus with other customers and their problems but again I understand ehy you all take forever but its ok because at the end if the day its night no but actually at the end of the day out problems are fixed and you all are really nice and patient with your customers
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Preferred solution: I would like to get help for the ps app

User's recommendation: Don’t wait for someone to get aholth of you just press 1

sebastian h Cqz

They will not help me with my compromised account

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PlayStation - They will not help me with my compromised account
my account was compromised and the person who stole my account sent vulgar messages to his account to get MY account suspended, and playstation support seems to not want to help with any of this, i clearly explained that my account was compromised and they did nothing but assume that it was me who sent the messages even tho my account had just been stolen.
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Loss:
$200
Pros:
  • No pros
Cons:
  • Full of cons

Preferred solution: my account fully secured and for it not to be easily accessible through first and last 4 digits of my credit/debit card.

User's recommendation: 0/10

Kyle B Vdg

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Verified Reviewer
| map-marker Detroit, Michigan

Account

I'm trying to find out why I'm suspended and I never received a email about when I get unsuspended Im confused about how I'm suspended for
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Jennifer M Hja

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Verified Reviewer

My son been banned for no reason

My son account was permanently band he has added and atusim he was playing with friends and got band for no reason please contact me 437928****
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Preferred solution: Apology

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