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2 step varifacation don't have same number anymore

I dont have the same phone number for my step 2 verification.
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ID
#1743711 Review #1743711 is a subjective opinion of poster.
Location
Bridgeton, New Jersey
Product
Playstation Account

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Verified Reviewer

My account is banned

My account is banned I want to know why this is the 5th time I have had problems with u guys I am sick of this *** fix my account or I will never buy another thing from u guys again
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1 comment
#1804388

If it is five times it is more than likely something you or you friends are doing.

ID
#1743528 Review #1743528 is a subjective opinion of poster.

Refund of digital code

Playstation - Refund of digital code
I redeemed 2 codes for nba2k20 (Visual concepts 400,000) and I went into 2k and none of it is there
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ID
#1742983 Review #1742983 is a subjective opinion of poster.
Pros
  • Good service
Cons
  • Refund policy

Actually answer the phone and have a live representative

I have an older ps4 that no longer works and my ps now subscription just renewed. I bought a new ps4 for myself and my children and cannot retrieve my information ps id's etc. I wish to transfer my ps now account to my new playstation.
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ID
#1742809 Review #1742809 is a subjective opinion of poster.
Service
Playstation Customer Care
Reason of review
Poor customer service
Preferred solution
Transfer ps now to new playstation

I got charged for a game did not get it

When buying the add-ons of the sims4 bundle I assumed that the full game was with it but it wasn't, so I then bought the full game but it stated that it wasn't valid however they sent a message to my phone indicating that it went through
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ID
#1742778 Review #1742778 is a subjective opinion of poster.
Location
Detroit, Michigan

My pen was band

I wanted to know why account got band I didn't *** didn't break the rules, my son cannot get online to play his games.
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1 comment
#1804390

It was banned more than likely due to a couple reasons. 1.

You disputed a charge with your bank. 2. Cheating 3. Threats if violence in chat/voice chat.

4.

A specific type of cheating calling lobby boasting. The problem is Sony will more than likely deny any unban requests.

ID
#1742722 Review #1742722 is a subjective opinion of poster.
Service
Playstation Customer Care
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Refund of a game

I need my money back the game i bought was not good
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1 comment
#1804393

No refunds for that kind of thing. You bought it you are stuck with it. If you dispute the charge you will be banned and lose all purchases.

ID
#1742400 Review #1742400 is a subjective opinion of poster.
Location
Moores Hill, Indiana
Product
Playstation Video Game Console
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

My card was charged and no one used PlayStation

My card was charged and no one used PlayStation
I was charged falsely. No one has played the PlayStation in Christmas Day yet Im being charged. The last use of gaming was 12/22/2019
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1 comment
#1804380

Did they sign up for the monthly Playstation Now or Playstation Plus. This is an autobill amount and would explain why it charged when no one was using it.

ID
#1742386 Review #1742386 is a subjective opinion of poster.
Pros
  • Good service

Somebody changed my password and somebody gave me the account

Somebody changed my my account password and its not mine but the person gave it to me and now I have no account and they also stole my 100 dollar giftcard
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ID
#1742288 Review #1742288 is a subjective opinion of poster.
Product
Playstation Account

Redeem code slip did not arrive

I bought the ps4 in a bundle with three games. One in the box the other two I have to redeem. The redeem codes did not come. What do I do?
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ID
#1742261 Review #1742261 is a subjective opinion of poster.
Pros
  • Been playn it since you came out with playstation
Reason of review
Not as described/ advertised
Preferred solution
Deliver product or service ordered

Remember your account information

I changed my password on ps4 console but I cant *** my back up code to login cause I changed my phone number
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ID
#1741753 Review #1741753 is a subjective opinion of poster.
Location
Saint Paul, Minnesota
Product
Playstation Account
Reason of review
Can’t asses my account

Why am I banned

I was charged 26.49 from you guys for no reason then yall dont answer the phone so my bank to it back got back home and I was banned how can I get banned when I havent bought nothing online in a long time
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1 comment
#1804396

You disputed the charge before getting in touch with Sony. Sometimes if you pay the amount disputed they will unban your account. Then go thru the process with Sony though it may be to late to dispute the charge thru them now.

ID
#1740655 Review #1740655 is a subjective opinion of poster.
Product
Playstation Video Game Console
Pros
  • Been playn it since you came out with playstation
Cons
  • Refund policy
  • Customer service
Reason of review
Problems with payment
Loss
$26
Preferred solution
Unban my account

Transaction that I don’t recognize at all

$63.95 debit out of my account from sie PlayStation w/out my knowledge
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ID
#1740472 Review #1740472 is a subjective opinion of poster.
Pros
  • Good service
Reason of review
Problems with payment
Loss
$5000
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Unauthorized charges

Playstation - Unauthorized charges
My son got on the console bought a starwars game
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1 comment
#1804398

You failed to control your child. It is your responsibility to put a pin on the account.

If you dispute the charge your account will be banned.

You agreed when you signed up for the account any charges were your responsibility. That is a binding contract you agreed too.

ID
#1740047 Review #1740047 is a subjective opinion of poster.
Location
Highland Park, Michigan

Refund

WWE 2k29 is broken, nothing works right, and the community is full of cheaters!! Glitching and spamming moves!!! Totally ruined my WWE 2k20 experience!!!! I would like a refund in full and you can keep that junk game!!!
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1 comment
#1804400

In general there are no refunds. You will have to go after EA, and that is an uphill battle.

ID
#1739532 Review #1739532 is a subjective opinion of poster.
Reason of review
Bad quality
Loss
$100
Preferred solution
Full refund